How to Get Started on Xiaohongshu (RED) in Singapore & Malaysia: A Practical Guide for Brands
Breaking into Xiaohongshu doesn't have to be complicated. Here's how brands can start building presence and driving awareness even before verification.
As Xiaohongshu (also known as RED) continues its rapid growth across Singapore and Malaysia, more brands are recognising its potential as a powerful platform for discovery, influence, and conversion. However, many businesses face a common challenge:
“We want to start on Xiaohongshu, but we’re stuck at account verification.”
The verification process can be complex, time-consuming, and often unclear without prior experience. While it is an important step, it should not delay your brand’s entry into the platform. At Meetsocial Singapore, we often advise clients to start building presence first, while verification is ongoing.
Here are four practical steps brands can take to kickstart their Xiaohongshu journey effectively.
1. Start with an Official Brand Presence Early
Even before verification is completed, brands should prioritise setting up an official Xiaohongshu account.
This serves as:
- A centralised source of truth for your brand
- A foundation for building credibility
- A platform to establish early brand recall
Start by publishing organic content consistently, such as:
- Product showcases
- Brand storytelling
- Usage scenarios and lifestyle integration
- Behind-the-scenes or educational content
The goal at this stage is not immediate performance, but credibility and familiarity. When users discover your brand through other touchpoints (such as KOL content), they will often visit your profile. A well-maintained page reinforces trust and increases the likelihood of conversion.
👉 Tip: Focus on building a content library and product logs early. This strengthens your brand’s presence when traffic starts flowing in.
2. Leverage KOL & KOC Collaborations Before Paid Media
One of the biggest mistakes new brands make is jumping straight into paid media without first building trust. On Xiaohongshu, trust is content-driven and community-led.
We strongly recommend starting with:
- KOLs (Key Opinion Leaders) for reach and influence
- KOCs (Key Opinion Consumers) for relatability and authenticity
These collaborations help:
- Seed your brand into the platform
- Generate social proof
- Build initial awareness among relevant audiences
💡A Key Platform Insight
Xiaohongshu’s algorithm has evolved significantly. Unlike traditional social platforms that prioritise follower count, Xiaohongshu is increasingly driven by a content relevance algorithm.
What this means:
- Over 80% of post views often come from non-followers
- Content quality and relevance matter more than creator size
- Discovery is interest-based, not follower-based
👉 Implication for brands: Do not over-index on influencer follower demographics. Instead, focus on:
- Content quality
- Relevance to your target audience
- Storytelling that fits platform behaviour
This shift makes Xiaohongshu especially powerful for new brands, as good content can scale even without a large following.
3. Actively Manage Community & Private Messages
As your brand gains visibility, users will begin engaging through:
- Comments
- Direct messages (DMs)
These interactions are often:
- High-intent
- Product-specific
- Written primarily in Chinese
Brands that overlook this step miss a critical opportunity. Here's how to maximise impact:
- Ensure you have Chinese-speaking support or translation capability
- Respond promptly and clearly
- Treat DMs as conversion touchpoints, not just engagement
👉 On Xiaohongshu, conversations are not just engagement metrics — they are often direct pathways to purchase decisions.
4. Start the Verification Process Early (With the Right Partner)
While you can start building your presence without verification, it remains a necessary step for:
- Running ads
- Unlocking full platform capabilities
- Enhancing brand credibility
That said, verification can be:
- Documentation-heavy
- Time-consuming
- Difficult without local or platform knowledge
Our recommendation is simple:
👉 Start early and work with an experienced partner.
At Meetsocial Singapore, we support brands with:
- End-to-end Xiaohongshu account setup
- Verification process management
- Content and KOL strategy
- Performance-driven campaign execution
This ensures brands can focus on growth while we handle the operational complexities.
Looking to kickstart your Xiaohongshu presence or scale your existing efforts?
Meetsocial Singapore helps local SEA brands navigate the platform from setup to performance — combining local expertise with regional growth strategies.
Reach out to us here to explore how we can support your Xiaohongshu journey.