Privacy policy
Singapore Meetsocial Pte. Ltd.("Meetsocial", "we", "our" or "us") respects your privacy and is committed to protecting your Personal Data.
This Privacy Policy explains how we collect, use, disclose, store and otherwise process your Personal Data when you accessor interact with our websites, landing pages, online services, communications and other digital platforms that link to this Privacy Policy (collectively, the “Site”).
This Privacy Policy applies to Personal Data collected from individuals who visit our Site, contact us, download our resources, subscribe to receive marketing communications, participate in our events or webinars, or otherwise interact with us in connection with our business activities. It also applies to prospective customers, business contacts and representatives of our existing or prospective business partners.
For the purposes of this Privacy Policy, "Personal Data" means any data relating to an identified or identifiable individual, whether directly or indirectly, including information that can reasonably be linked to a particular individual.
We are committed to handling Personal Data responsibly and in accordance with applicable data protection laws, including the Singapore Personal Data Protection Act 2012 ("PDPA") and, where applicable, other relevant privacy and data protection laws.
Please read this Privacy Policy carefully before using our Site or submitting any Personal Data to us.
This Privacy Policy describes:
- How we collect and use your Personal Data
- Information collected automatically through technology
- How we share your Personal Data
- Why we process your Personal Data
- Your privacy rights and choice
- How we use cookies and similar technologies
- Security
- Data retention
- International transfers of Personal Data
- Children's privacy
- Updates of this Privacy Policy
- Contact us
1. How do we collect and use your personal information
We collect Personal Data in a variety of ways depending on how you interact with us and our Site. The Personal Data we collect, and how we use it, depends on the nature of your relationship with us and the services or information you request.
Personal Data You Provide to Us
We may collect Personal Data that you voluntarily provide when you:
- submit a contact or enquiry form through our Site
- submit a contact or enquiry form through our Site
- request information about our products or services;
- download reports, white papers, case studies or other marketing materials;
- subscribe to receive newsletters, marketing communications or other updates;
- register for webinars, events or other promotional activities;
- communicate with us by email, telephone or other communication channels;
- interact with us through lead generation forms made available on third-party platforms, such as LinkedIn; or
- otherwise provide information directly to us.
Depending on your interactions with us, the Personal Data collected may include:
- Your Name
- Business E-mail address
- Telephone or mobile number
- Job Title
- Company name
- Business address or country/region
- Industry or business sector;
- any information contained in your enquiries or communications with us; and
- any other information you choose to provide.
Personal Data Collected Automatically
When you access or use our Site, we and our service providers may automatically collect certain technical information about your device and your interactions with our Site. This may include your IP address, browser type, operating system, device information, language preferences, referring URLs, pages visited, access times and other website usage information. We may collect this information through cookies and similar technologies. Please refer to our Cookie Policy for further information.
Personal Data Obtained from Other Sources
Where permitted by applicable law, we may obtain business contact information from other sources, including:
- publicly available sources;
- professional networking platforms, such as LinkedIn;
- referrals from our business partners or existing contacts;
- reputable third-party business information providers.
Where we obtain Personal Data from third parties, we will process such information in accordance with applicable law and this Privacy Policy.
How We Use Your Personal Data
We may use your Personal Data for purposes including:
- Responding to your enquiries and requests
- providing information about our products and services
- managing prospective customer and business relationships;
- sending marketing communications where you have provided your consent or where otherwise permitted under applicable law;
- administering webinars, events and promotional activities
- improving our Site, products and services;
- managing our customer relationship management ("CRM") systems and business records;
- maintainingour customer relationship management systems;
- conducting analytics to understand how our Site is used;
- protecting the security and integrity of our Site and systems;
- complying with legal and regulatory obligations; and
- establishing, exercising or defending legal claims where necessary.
If you choose not to provide certain Personal Data that is necessary for us to respond to your request or provide the requested information or services, we may be unable to fulfil your request.
2. Information Collected Automatically Through Technology
When you access or use our Site, we and our service providers may automatically collect certain information about your device, browser and your interactions with our Site through cookies, server logs and similar technologies.
Such information may include:
- your IP address;
- browser type and version;
- operating system;
- device type and identifiers;
- language preferences;
- referring website;
- pages viewed and navigation paths;
- date and time of access;
- approximate geographic location derived from your IP address; and
- other technical information relating to your access to and use of our Site.
We use this infromation to:
- operate and maintain our Site;
- ensure the security and integrity of our systems;
- understand how visitors use our Site;
- improve the performance, functionality and user experience of our Site;
- measure the effectiveness of our marketing campaigns;
- analyze trends and website traffic; and
- support our business operations and planning.
Some of this information may be collected through cookies and similar technologies. For more information about our use of cookies andyour choices, please refer to our Cookie Policy .
3. How We Share Your Personal Data
We do not sell your Personal Data or discloseit to third parties for their own independent direct marketing purposes.
Legal and Regulatory Disclosures
We may disclose Personal Data where we believe such disclosure is necessary or appropriate to:
- comply with applicable laws, regulations or legal processes;
- respond to requests from competent governmental or regulatory authorities;
- protect our rights, property or safety, or those of our employees, customers or others;
- detect, investigate or prevent fraud, security incidents or other unlawful activities; or
- enforce our legal rights, agreements or policies.
Service Providers
We may share your Personal Data to trusted third-party service providers that perform services on our behalf and under our instructions. These service providers may assist us with services such as:
- website hosting;
- cloud infrastructure;
- customer relationship management;
- marketing and communication services;
- analytics and performance measurement;
- information technology support; and
- other business support services.
These service providers are authorized to process Personal Data only as necessary to perform services for us and are required to protect Personal Data through appropriate contractual, technical and organizational safeguards. We do not permit our service providers to use your Personal Data for their own purposes except as permitted by applicable law.
Corporate Group
Where necessary for our business operations and where permitted by applicable law, we may disclose Personal Data to other companies within the Meetsocial group to support the purposes described in this Privacy Policy.
Business Transactions
If we are involved in a merger, acquisition, investment, financing, corporate reorganization, sale of assets or other business transaction, Personal Data may be disclosed or transferred as part of that transaction, subject to appropriate confidentiality obligations and applicable legal requirements.
4. Why We Process Your Personal Data
We collect, use and share Personal Data only where we have a legitimate business purpose and where such collection, use or disclosure is permitted under applicable law.
Depending on the circumstances, we may process your Personal Data:
- with your knowledge and consent, where consent is required under applicable law;
- where necessary to respond to your requests or provide the information, products orservices you have requested;
- where necessary for our legitimate business operations, including managing customer and business relationships, improving our Site and services, maintaining the security of our systems and conducting internal administration;
- where required or authorized by applicable laws or regulatory requirements; or
- where otherwise permitted under applicable data protection laws.
Where we rely on your consent, you may withdraw your consent at any time, subject to applicable legal or contractual restrictions and reasonable notice. Withdrawal of consent does not affect the lawfulness of any processing carried out before such withdrawal.
Where required by applicable law, we will obtain your consent before sending you marketing communications or using non-essential cookies and similar technologies.
5. Your Privacy Rights and Choices
Depending on your location and the applicable data protection laws, you may have certain rights regarding the Personal Data we hold about you.
Subject to applicable legal requirements and any relevant exceptions, these rights may include the right to:
- request access to the Personal Data we hold about you;
- request that we correct or update inaccurate or incomplete Personal Data;
- withdraw your consent where we rely on your consent to process your Personal Data;
- request that we stop sending you marketing communications;
- object to or restrict certain processing activities where provided by applicable law; and
- make enquiries or complaints regarding our handling of your Personal Data.
If you withdraw your consent, we will stop processing your Personal Data for the relevant purposes unless we are permitted or required by applicable law to continue such processing.
You may unsubscribe from our marketing communications at any time by clicking the "unsubscribe" link included in our marketing emails or by contacting us using the contact details provided in this Privacy Policy.
We will respond to requests relating to your Personal Data in accordance with applicable law and may need to verify your identity before processing your request.
6. How we use cookies and similar technologies?
We use cookies and similar technologies, such as web beacons, pixels and local storage technologies (collectively, "Cookies"), to operate our Site, improve its functionality, understand how visitors interact with our Site and, where applicable, support our marketing activities.
Cookies may be used to:
- ensure the proper operation and security of our Site;
- remember your preferences and settings;
- analyze website traffic and user interactions;
- improve the performance and functionality of our Site; and
- measure the effectiveness of our communications and marketing activities.
Depending on the services used on our Site, we may use the following categories of Cookies:
- ,Strictly Necessary Cookies, which are required for the operation andsecurity of the Site;
- Functional Cookies, which remember your preferences and improve your user experience;
- Analytics Cookies, which help us understand how visitors use our Site and improve its performance; and
- Advertising or Marketing Cookies, which help us deliver and measure relevant communications and marketing activities, where applicable.
Where required by applicable law, we will obtain your consent before placing non-essential Cookies on your device. You may manage your Cookie preferences through adjusting your browser settings. Please note that disabling certain Cookies may affect the functionality of our Site.
For more detailed information about the Cookies we use and how you can manage your preferences, please refer to our separate Cookie Policy
7. Security
We take the security of your Personal Data seriously and implement reasonable administrative, technical and organizational measures designed to protect Personal Data against unauthorized access, collection, use, disclosure, alteration, loss or destruction.
These measures may include, where appropriate:
- access controls based on business need;
- authentication and account security measures;
- encryption and secure transmission technologies where appropriate;
- monitoring and logging of system activities;
- regular review of our security practices; and
- contractual safeguards with service providers who process Personal Data on our behalf.
Access to Personal Data is limited to personnel and authorized service providers who require such access in order to perform their responsibilities.
While we take reasonable steps to protect Personal Data, no method of transmission over the Internet or method of electronic storage is complete secure. Accordingly, we cannot guarantee absolute security of Personal Data.
8. Data Retention
We retain Personal Data only for as long as necessary to fulfill the purposes described in this Privacy Policy, including providing our services, managing business relationships, complying with legal and regulatory obligations, resolving disputes and enforcing our agreements.
The retention period applicable to Personal Data depends on the nature of the information, the purpose for which it was collected and any applicable legal or business requirements.
When Personal Data is no longer required, we will securely delete, anonymize or otherwise dispose of it in accordance with our internal retention practices and applicable law.
9. International Transfers of Personal Data
As an international business, we may transfer, store, or process Personal Data in Singapore and other jurisdictions where we, our affiliated companies or our trusted service providers operate.
Where Personal Data is transferred across borders, we will take reasonable steps to ensure that such transfers are carried out in accordance with applicable data protection laws and that appropriate safeguards are implemented to protect Personal Data.
Such safeguards may include contractual commitments, organizational measures and other lawful transfer mechanisms, where required under applicable law.
By using our Site or otherwise providing Personal Data to us, you acknowledge that your Personal Data may be transferredand processed outside the country in which it was originally collected, subject to applicable legal requirements.
10. Children's Privacy
Our Site is intended for business users and is not directed to children.
We do not knowingly collect any Personal Data from children, or knowingly track the use of our Site by children. If you believe that a child has provided Personal Data to us without appropriate authorization, please contact us at privacy@meetsocial.com so that we may take appropriate steps to delete such information where required.
11. Update of this Privacy Notice
We may update this Privacy Policy from time to time to reflect changes in our business, legal obligations or privacy practices.
When we make any material change, we will update the "Last Updated" date at the beginning of this Privacy Policy and, where required by applicable law, provide additional notice or obtain your consent.
Your continued use of our Site following the effective date of the updated Privacy Policy constitutes your acknowledgementof the updated Privacy Policy, to the extent permitted by applicable law.
12. Contact us
If you have any questions, requests or concerns regarding this Privacy Policy or our processing of your Personal Data, or if you wish to exercise your privacy rights, please do not hesitate to contact us:
Singapore Meetsocial Pte. Ltd.
Attn: Privacy Office
112 ROBINSON ROAD, #06-03, ROBINSON 112, SINGAPORE 068902
Email: privacy@meetsocial.com
We will endeavor to respond to your request within a reasonable time and in accordance with applicable law.