Hainan Airlines

Communicating CSR through emotive storytelling and live engagement

Sector

Travel & Hospitality

capabilities

For Chinese brands looking to expand abroad, a key challenge is always in introducing its brand philosophy, which typically is deeply grounded in Chinese culture. Hainan Airlines, one of China’s largest carriers, faced exactly this when introducing its corporate social responsibility (CSR) commitments and cultural identity to its international audiences. Furthermore, as communicating any CSR messaging through paid media alone would have come across as promotional instead of genuine, we built a social campaign that focused on earned engagement and creator-led content.

Video storytelling

Long-form storytelling was used to build compelling video content that showcased Hainan Airlines’ corporate values and CSR commitments.

Influencer partnerships

We worked with prominent creators who showed cultural fit and whose audience profiles matched that of the airlines’ target audience.

Live broadcasting

Live sessions were conducted on Instagram Live, opening up a direct communication and engagement channel for curious fans and potential customers to engage directly with creators and brand representatives.

RESULTS

1.2M

in offline advertising reach

339K

KOL video views

116

reports by worldwide mainstream media
Communicating CSR through emotive storytelling and live engagement

Hainan Airlines

A look inside the integrated influencer, video and live-stream strategy that helped China's Hainan Airlines land 116 international media reports and translate its corporate values for overseas audiences.
35,000+ online video views
1.2M+ offline ad reach
339,000+ KOL video views
Video storytelling
Long-form storytelling was used to build compelling video content that showcased Hainan Airlines’ corporate values and CSR commitments.
Influencer partnerships
case studies

Heading

1

/

3

The global growth strategy for DJI, built on structure to support localised and audience segmented campaigns while maintaining brand integrity.

The cross-border growth strategy behind Roborock's rise to become among the top robot vacuum brands in the US and Germany.